diff --git a/docs/FAQ.md b/docs/FAQ.md index 93771114917..ffde559ad98 100644 --- a/docs/FAQ.md +++ b/docs/FAQ.md @@ -69,6 +69,43 @@ We typically do not assign issues to anyone other than long-time contributors. I - Did you follow the pull request checklist? - Did you give your pull request a meaningful title? +### I am interested in being a moderator at freeCodeCamp. Where should I start? + +Our community moderators are our heroes. Their voluntary contributions make +freeCodeCamp a safe and welcoming community. + +First and foremost, we would need you to be an active participant in the +community, and live by our [code of conduct](https://www.freecodecamp.org/news/code-of-conduct/) +(not just enforce it). + +Here are some recommended paths for some of our platforms: + +- To be a **Discord/Chat** moderator, have an active presence in our chat and + have positive engagements with others, while also learning and practicing how + to deal with potential conflicts that may arise. +- To be a **Forum** moderator, similar to a chat moderator, have an active + presence and engage with other forum posters, supporting others in their + learning journey, and even given feedback when asked. Take a look at + [The Subforum Leader Handbook](https://forum.freecodecamp.org/t/the-subforum-leader-handbook/326326) + for more information. +- To be a **GitHub** moderator, help process GitHub issues that are brought up + to see if they are valid and (ideally) try to propose solutions for these + issues to be picked up by others (or yourself). + +Altogether, be respectful to others. We are humans all around the world. With +that in mind, please also consider using encouraging or supportive language and +be mindful of cross-cultural communication. + +If you practice the above **consistently for a while** and our fellow moderator +members recommend you, a staff member will reach out and onboard you to the +moderators' team. Open source work is voluntary work and our time is limited. +We acknowledge that this is probably true in your case as well. So we emphasize +being **consistent** rather than engaging in the community 24/7. + +Take a look at our [Moderator Handbook](https://contribute.freecodecamp.org/#/moderator-handbook) +for a more exhaustive list of other responsibilities and expectations we have +of our moderators. + ### I am stuck on something that is not included in this documentation. **Feel free to ask for help in:**