docs: add FAQ about paths to being a moderator (#44701)
Co-authored-by: Nicholas Carrigan (he/him) <nhcarrigan@gmail.com>pull/44707/head
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docs/FAQ.md
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docs/FAQ.md
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@ -69,6 +69,43 @@ We typically do not assign issues to anyone other than long-time contributors. I
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- Did you follow the pull request checklist?
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- Did you give your pull request a meaningful title?
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### I am interested in being a moderator at freeCodeCamp. Where should I start?
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Our community moderators are our heroes. Their voluntary contributions make
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freeCodeCamp a safe and welcoming community.
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First and foremost, we would need you to be an active participant in the
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community, and live by our [code of conduct](https://www.freecodecamp.org/news/code-of-conduct/)
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(not just enforce it).
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Here are some recommended paths for some of our platforms:
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- To be a **Discord/Chat** moderator, have an active presence in our chat and
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have positive engagements with others, while also learning and practicing how
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to deal with potential conflicts that may arise.
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- To be a **Forum** moderator, similar to a chat moderator, have an active
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presence and engage with other forum posters, supporting others in their
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learning journey, and even given feedback when asked. Take a look at
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[The Subforum Leader Handbook](https://forum.freecodecamp.org/t/the-subforum-leader-handbook/326326)
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for more information.
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- To be a **GitHub** moderator, help process GitHub issues that are brought up
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to see if they are valid and (ideally) try to propose solutions for these
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issues to be picked up by others (or yourself).
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Altogether, be respectful to others. We are humans all around the world. With
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that in mind, please also consider using encouraging or supportive language and
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be mindful of cross-cultural communication.
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If you practice the above **consistently for a while** and our fellow moderator
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members recommend you, a staff member will reach out and onboard you to the
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moderators' team. Open source work is voluntary work and our time is limited.
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We acknowledge that this is probably true in your case as well. So we emphasize
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being **consistent** rather than engaging in the community 24/7.
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Take a look at our [Moderator Handbook](https://contribute.freecodecamp.org/#/moderator-handbook)
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for a more exhaustive list of other responsibilities and expectations we have
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of our moderators.
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### I am stuck on something that is not included in this documentation.
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**Feel free to ask for help in:**
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